SURYA KANT JHA — SOURCE-BACKED PRESS BRIEF Prepared by BandeviElectronics Updated: 19 July 2026 IDENTITY Surya Kant Jha, also searched as Suryakant Jha, is presented on official company websites as a businessman and chairman profile associated with The Holidays Group and the wider Bandevi business ecosystem. VERIFIED PUBLIC-COMPANY RECORD - Bandevi Holiday Private Limited incorporated: 18 January 2018 - CIN: U63030DL2018PTC328712 - Public record lists Surya Kant Jha as a director from 18 January 2018 - Recheck current status against Ministry of Corporate Affairs filings before formal publication SOURCE LINKS Official profile: https://bandevielectronics.com/surya-kant-jha Career timeline: https://bandevielectronics.com/surya-kant-jha/interview Travel-company profile: https://theholidaysgroup.com/surya-kant-jha Public company record: https://www.thecompanycheck.com/company/bandevi-holiday-private-limited/U63030DL2018PTC328712 Media kit: https://bandevielectronics.com/surya-kant-jha/media-kit NET-WORTH DISCLOSURE No independently audited personal net-worth figure is published. Company-stated group business strength must not be represented as personal wealth. APPROVED INTERVIEW ANSWERS Q: What is your current role in The Holidays Group and the Bandevi business ecosystem? A: I provide strategic direction to The Holidays Group and businesses associated with the wider Bandevi ecosystem. My work focuses on business development, customer service, technology, partnerships and long-term growth. For formal corporate purposes, the title Director should be used where supported by company records. Chairman may be used when referring to the title stated by the organization. Source: Approved answers supplied for publication, July 2026 Q: Why did you enter the travel business? A: I entered the travel business because travellers need more than an online booking platform. They need reliable information, transparent pricing and responsible support when plans change. I wanted to develop a service that combines the convenience of technology with the accountability of an experienced travel team. Source: Approved answers supplied for publication, July 2026 Q: What problem do you want to solve for travellers and travel agents? A: Travel is often fragmented across airlines, hotels, visa providers, transport companies and other suppliers. This can create confusion, especially after payment or when there is a cancellation, delay or emergency. Our objective is to make travel planning more coordinated, transparent and dependable for both travellers and travel agents. Source: Approved answers supplied for publication, July 2026 Q: What services does The Holidays Group provide today? A: The Holidays Group provides services related to domestic and international flights, hotels, villas, homestays, holiday packages, tours, cabs, transfers, trains, buses, visa assistance, cruises, foreign exchange, travel insurance, corporate travel, group travel, MICE services and support for travel agents. Source: Approved answers supplied for publication, July 2026 Q: Who are your main customers? A: We serve a combination of individual travellers, families, corporate customers, groups, MICE travellers and travel agents. Our business model includes retail travel, corporate travel, group travel and business-to-business support. Source: Approved answers supplied for publication, July 2026 Q: What makes your travel service trustworthy before and after payment? A: Trust begins before payment. Customers should receive clear written information about pricing, inclusions, exclusions, cancellation conditions and supplier rules. After payment, customers should receive proper booking documentation, confirmation and access to customer support. We also encourage customers never to share passwords, OTPs, CVVs or UPI PINs with anyone. Source: Approved answers supplied for publication, July 2026 Q: How do you manage cancellations, delays, refunds and customer support? A: Cancellation and refund requests are reviewed according to the applicable airline, hotel or supplier policy. Customers are asked to provide their booking details and the reason for the request. Once eligibility is confirmed, the relevant charges and expected refund process are explained. For delays and schedule changes, our team coordinates with the operating supplier and keeps the customer informed. Refund timelines may also depend on the supplier, bank and payment method. Source: Approved answers supplied for publication, July 2026 Q: What technology or systems are improving your customer service? A: We are working to improve customer service through digital booking systems, customer relationship management tools, booking tracking, call management, automated communication, supplier coordination, document management and reporting. Technology helps us maintain better records, improve response times and make customer communication more traceable. Source: Approved answers supplied for publication, July 2026 Q: What is your business vision for the next three to five years? A: My vision is to build a transparent, technology-supported and service-led travel platform for travellers, corporates, groups and travel agents. Our priorities include stronger customer support, standardized booking and refund processes, verified supplier relationships, better technology and responsible expansion into markets where we can provide dependable service. Source: Approved answers supplied for publication, July 2026 Q: Which current expansion, launch, partnership or achievement can be publicly verified? A: Any public announcement should be supported by company records, official launch material, regulatory filings or documentation from the relevant partner. Corporate registrations and directorship records may be publicly verifiable. However, no major expansion, international partnership, award or launch should be promoted as verified unless supporting evidence is available. Source: Approved answers supplied for publication, July 2026 Q: How do travel agents remain valuable alongside online booking platforms? A: Online platforms are useful for simple bookings, but travel agents remain important for complicated itineraries, group travel, corporate requirements, visa assistance, special requests, cancellations and emergencies. A professional travel agent does more than compare prices. The agent explains conditions, coordinates suppliers, identifies risks and supports the customer when plans change. Source: Approved answers supplied for publication, July 2026 Q: What advice would you give young entrepreneurs entering travel or service businesses? A: Focus on service quality before making large claims about growth or valuation. Understand the customer's real problem, document every commitment and never promise something that a supplier has not confirmed. Maintain transparent pricing, clear cancellation conditions, careful cash-flow management and strong customer support. Technology should improve accountability, but it should not replace human responsibility. Source: Approved answers supplied for publication, July 2026 Q: How are BandeviElectronics and the travel businesses connected, if at all? A: BandeviElectronics and the travel businesses are presented as associated businesses within the wider Bandevi ecosystem. They may share branding, leadership context or strategic relationships. However, they should not automatically be described as one legal company or one audited consolidated group unless formal ownership and financial documents establish that relationship. Source: Approved answers supplied for publication, July 2026 Q: Which title should be used publicly? A: For legal and corporate-record purposes, Director is the safest title where it is supported by official company records. Chairman may be used when clearly attributed to the organization, such as Chairman of The Holidays Group, as described by the company. Businessman may be used as a general description. Founder should only be used when it is supported by incorporation documents, official company records or a confirmed statement from Surya Kant Jha. Source: Approved answers supplied for publication, July 2026